Help Desk
Click Here To Access Helpdesk
Note: In order to access the helpdesk, you must be using a computer within the Lakeview Schools Campus
Hope all of you had a wonderful summer vacation!!! Here's a link to some back-to-school humor...
http://www.msnbc.msn.com/id/38836717/ns/today-today/displaymode/1247/?beginSlide=1
Is the Internet Slow??
If the Internet is slow, please put a ticket in and what time it was slow for you. Last year, there wasn't a lot I could do about it. We do have a new device in place now that monitors every site everyone is visiting. If you don't think the site you're visiting is an appropriate site, please don't go there. Everything you do is being logged now.
But, if it's going slow, I can tell by the time of day, who is using the most bandwidth. The new box will lead me right to the computer and user that is causing the slowdowns. Typical sites that cause slow downs are video sites such as Hulu and YouTube, and music sites.
The whole district has 6 Mb/s to share. That is an extremely small amount of bandwidth to share between 500 computers. It only takes one or two users streaming music and video to slow everyone down. From now on, if you're on the site and slowing everyone down, you could be caught.
Want to have Microsoft Office 2003 On Your Personal PC Without Spending $500?
Open the Clipboard. Want
If you'd like an installation of Microsoft Office 2003 on your home PC, please put in a Helpdesk Ticket. Then we will arrange a time for you to bring in your home PC and install Microsoft Office 2003 free of charge!!!
If you'd like to read more about the program, the Terms and Conditions you're obligated to abide by, and your legal rights to the software, please click on the link below...
http://www.microsoft.com/education/license/manage/workathome_studentmedia.aspx
The program is open to Staff and Students at LCS!!!
Current Issues With The Network:
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8/9/2010
LCS has replaced most printers with new printers. Since the switch, there has been complaints of the printers not working. The printers should work using the name of the old printer that used to be in that spot, but doesn't seem to be working quite as planned. If you're having a printer issue, please submit a ticket.
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Remember, when all else fails, reboot. With any issue, try a reboot first before putting a ticket in. Rebooting fixes a lot of issues.
If there are any urgent issues, please submit a ticket and then e-mail me at moss@lakeviewschools.net to make me aware of the ticket. Otherwise, I may not see the ticket for a few days.
Please always create a ticket, otherwise the e-mail could get lost or forgotten, and the problem resolution will be delayed.
Computer Tip-of-the-Day:
to see what files you've cut or copied? Create a shortcut to the ClipBook (Clipboard) Viewer, which shows the items you copied to the Clipboard.
Click here for details.
