Help Desk
Click Here To Access Helpdesk
Note: In order to access the helpdesk, you must be using a computer within the Lakeview Schools Campus
January 11, 2012 - Tickets are extremely high. It might be a while before I get to your ticket. If your issue is urgent, pleae e-mail me at moss@lakeviewschools.net
To help protect your passwords, follow these guidelines for creating a unique passwords:
- Be creative. Don't use words that can be found in a dictionary.
- Use at least six characters.
- Don't use a password that you have used elsewhere.
- Don't use keyboard patterns (asdf) or sequential numbers (1234).
- Create an acronym. Don't use a common one, like NASA or SCUBA. Don't make your password solely an acronym, combine it with numbers and punctuation marks.
- Include punctuation marks. Mix capital and lowercase letters. Include numbers.
- Include similar looking substitutions, such as the number zero for the letter 'O' or $ for the letter 'S'.
- Include phonetic replacements, such as 'Luv 2 Laf' for 'Love to Laugh.'
- Don't make your password all numbers, all uppercase letters, or all lowercase letters.
- Find ways of collecting random letters and numbers, such as opening books, looking at license plates or taking the third letter from the first ten words you see.
- Don't use repeating characters (aa11).
- Don't use a password that is listed as an example of how to pick a good password.
Tips for keeping your password secure:
- Never tell anyone your password. Don't write it down.
- Never send your password by email.
- Periodically change your password.
With any computer issue, try a reboot first before putting a ticket in. Rebooting fixes a lot of issues.
If there are any urgent issues, please submit a ticket and then e-mail me at moss@lakeviewschools.net to make me aware of the ticket. Otherwise, I may not see the ticket for a few days.
Please always create a ticket, otherwise the e-mail could get lost or forgotten, and the problem resolution will be delayed.
Computer Tip-of-the-Day:
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Schedule a Task to Defrag Drives. Is your PC getting slower? Your hard drive may need to be defragmented. Have Windows XP automatically do |
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